If you’re not satisfied with your purchase, we offer a return policy within 30 days of receiving your order. Please ensure the product is unopened and in its original packaging for a full refund.

You can reach our customer service team through the contact form on our website, via email at auraaarabian@gmail.com or by calling us at +1 (929) 4315237. We’re here to help!

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options.

While our fragrances are made with high-quality ingredients, we recommend performing a patch test if you have sensitive skin. Apply a small amount of perfume on your wrist and wait 24 hours to see if any irritation occurs.

If you receive a damaged product, please contact our customer service team within 48 hours of delivery with your order details and photos of the damage. We will assist you in resolving the issue.